The Heart of American Overhead Door

“American Overhead Door! This is Rhonda. How can we help you?”

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Rhonda Perry is a Huntsville native, born and raised. She attended Lee High School and then went on to college in South Carolina. She started she career as the assistant to the president of Time Warner in Tampa, Florida before moving back to Huntsville to be closer to family. She is the mother of 2, grandmother of 5, and great grandmother of 7 and counting. Learn more about this lovely lady with the Q&A’s below:

Q: What are the top 3 questions asked by your residential customers?
A: What are your prices? How is the quality of door? Can you tell me about your warranty?

Q: How long have you worked at American Overhead Door?
A: 6 years

Q: What is your favorite part about working for American Overhead Door?
A: It is a family oriented place which creates an enjoyable atmosphere

Q: What do you bring to the table?
A: I keep things flowing smoothly and offer excellent customer service- which is what American Overhead Door is about.

Q: What do you do for American Overhead Door?
A: I answer the phones, schedule appointments, and create invoices just to name a few.

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Q: What is 1 thing you want your customers to know about you?
A: That I will help anyway I can. 

Q: What tips do you have for your customers?
A: When you call, be sure to know the size of the door and if it is insulated or not, but if they don’t know I will help them figure it out. Also, I would encourage them to maintain this garage door.

Q: What is your greatest achievement?
A: My 2 children: a boy and a girl 

Q: What made you apply for this job?
A: Needed a change after going through some of life’s obstacles. 

Q: What motivates you to do a good job?
A: Positive feedback is a great motivator. 

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Kim Daniel, Owner/Partner– “Rhonda is very personable and makes you feel like family. She is also dependable and well informed about the products and the industry which makes her a huge asset to our company.”

 

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